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Refund Policy

Cancellation and Refund Policy

This policy outlines the terms and conditions for cancellations and refunds related to our immigration and visa consulting services.

Definitions

  • Service Initiation: Services are considered to have commenced upon any of the following:

    • The first consultation session with Skyline Tech and Immigration Solutions Pvt Ltd.
    • Submission of client documentation to Skyline Tech for assessment or processing.
    • Signing the Service Agreement for specific visa or country services.

  • Force Majeure: Unforeseeable events beyond Skyline Tech’ control, including but not limited to natural disasters, government regulations, pandemics, or civil unrest.

Client Cancellations

  • Before Service Initiation: If you cancel before services begin, you may be eligible for a full refund minus any non-refundable administrative or processing fees as outlined in your Service Agreement.

  • After Service Initiation: If you cancel after services have started, any refund will be determined based on the stage of the process and work already performed. You may receive a partial refund as specified in your Service Agreement.

Circumstances Leading to No Refund

No refunds will be provided in the following situations:

  • Misrepresentation: Providing false or misleading information in your application.
  • Non-Cooperation: Failing to provide required documentation or information within the timelines specified in your Service Agreement.
  • Change of Mind: Once services are initiated by signing the Service Agreement, no refund will be issued if you decide to stop or cancel for personal or professional reasons.
  • Change of Circumstances: Changes in your personal or professional situation affecting your visa eligibility.
  • Visa Denial: Visa or immigration application denial by authorities due to reasons beyond Skyline Tech’ control.
Skyline Tech Cancellations

Skyline Tech reserves the right to cancel our agreement under the following conditions:

  • Conflict of Interest: A conflict of interest arises.
  • Non-Payment: Failure to adhere to the agreed payment schedule.
  • Unacceptable Behavior: Abusive or threatening behavior towards our staff.

Refunds in these cases will be at our sole discretion.

Refunds
  • Notice of Cancellation: Complete and submit the cancellation form to vdorisala@skylinetechlabs-consulting.ae.
  • Review: Skyline Tech will review your request and determine the eligible refund amount per this policy and your Service Agreement.
  • Processing: Refunds will be processed within 60 business days and issued to the original payment method.
Force Majeure

Disputes concerning this agreement will be resolved by a court of competent jurisdiction within Hyderabad, Telangana.

Changes to This Policy

We may update this policy periodically. The “Effective Date” will reflect the latest revision.

Force Majeure

Disputes concerning this agreement will be resolved by a court of competent jurisdiction within Hyderabad, Telangana.

Changes to This Policy

We may update this policy periodically. The “Effective Date” will reflect the latest revision.

Contact Us
If you have any questions or wish to exercise your data privacy rights, please contact us at:

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